Communication, customer service, inventory management
Greet customers and assist them in finding products.
Provide information about merchandise, prices, and promotions.
Respond to customer inquiries, whether in person, over the phone, or via email.
Provide guidance on product selection and availability.
Operate cash registers and process sales transactions accurately.
Handle cash, credit card, and other payment methods.
Returns and Exchanges:
Assist customers with returns and exchanges, following the shop's policies.
Resolve customer complaints or concerns in a professional manner.
Maintain Clean and Organized Store:
Ensure the store is neat, clean, and well-organized.
Arrange merchandise displays to attract customer attention.
Monitor and manage inventory levels to prevent stockouts or overstock situations.
Conduct periodic inventory counts and assist with restocking.
Replenish merchandise on shelves and maintain proper stock levels.
Rotate and arrange products to showcase new arrivals or promotions.
Ensure that all products are appropriately tagged with prices and product information.
Update price tags as needed to reflect sales or promotions.
Contribute to creating attractive displays to highlight featured products and promotions.
Change displays regularly to keep the store visually appealing.
Keep records of daily sales transactions and reconcile cash registers.
Prepare reports on sales performance and inventory levels.
Assist with Merchandise Orders:
Support in placing merchandise orders based on inventory needs and sales trends.
Receive and verify deliveries from suppliers.
Collaborate with Team:
Work collaboratively with other sales associates and team members.
Communicate effectively with colleagues to ensure a smooth shopping experience.
Assist in training new sales associates on store policies, procedures, and customer service standards.
Promote Sales and Events:
Inform customers about upcoming sales, promotions, and university-related events.
Encourage participation in loyalty programs or promotions.
Adhere to Policies:
Follow university shop policies, including dress code, security measures, and operating hours.
Stay Informed: Stay informed about university events, merchandise updates, and any changes in store policies.