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Quality Assurance & Institutional Effectiveness
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Information Technology Director
Administrative
Type
FT
Qualifications
Experience
Information Technology (IT)
Department
Master's degree in Computer Science, Information Technology, or a related field
Chief Operating Officer (COO)
Reporting to
Minimum 10 years of experience in a senior IT leadership role within a higher education institution or a large organization with significant technological complexity.
License
NA
Knowledge
- Proven track record of developing and implementing successful IT strategic plans.
- Strong understanding of academic information systems (LMS, SIS), administrative enterprise applications (ERP), and research computing platforms.
- In-depth knowledge of network infrastructure, server administration, operating systems, and data security principles.
FT/PT
Skills
- Excellent leadership, communication, and interpersonal skills.
- Ability to build strong relationships with faculty, staff, students, and external vendors.
- Proven ability to manage and motivate a diverse IT team.
- Strong analytical and problem-solving skills.
- Excellent project management skills.
- Budget management experience.
- A commitment to innovation and staying up-to-date with the latest IT trends in higher education."
Responsibilities
Develop and implement a comprehensive IT strategic plan aligned with the university's overall goals and objectives.
Oversee the entire IT budget, ensuring efficient allocation of resources for optimal service delivery.
Lead and manage the IT department, fostering a high-performing and collaborative team environment.
Develop and implement IT policies, procedures, and standards that promote data security, system reliability, and user efficiency.
Ensure the availability, performance, and security of all IT infrastructure, including networks, servers, data centers, and cloud services by coordinating infrastructure management.
Oversee the implementation and maintenance of university-wide software applications for academic and administrative functions, including Learning Management Systems (LMS), Student Information Systems (SIS), Enterprise Resource Planning (ERP) systems, and research and educational computing platforms.
Collaborate with academic and administrative departments to understand their technology needs and provide innovative solutions.
Identify and implement emerging technologies that improve operational efficiency, enhance the learning experience, and advance research capabilities.
Manage relationships with external vendors for IT services and ensure adherence to contracts and service level agreements (SLAs).
Lead and manage disaster recovery planning and ensure the organization's ability to respond effectively to IT disruptions.
Foster a culture of innovation within the IT department and encourage continuous improvement of IT processes.
Stay up-to-date on the latest IT trends and best practices in higher education.
Provide regular reports and presentations to the COO on IT performance, budget, and strategic initiatives.