Assist Customers: 

• Greet customers and assist them in finding products. 

• Provide information about merchandise, prices, and promotions. 

Handle Inquiries: 

• Respond to customer inquiries, whether in person, over the phone, or via email. 

• Provide guidance on product selection and availability. 

Process Transactions: 

• Operate cash registers and process sales transactions accurately. 

• Handle cash, credit card, and other payment methods. 

Returns and Exchanges: 

• Assist customers with returns and exchanges, following the shop's policies. 

• Resolve customer complaints or concerns in a professional manner. 

Maintain Clean and Organized Store: 

• Ensure the store is neat, clean, and well-organized. 

• Arrange merchandise displays to attract customer attention.

Inventory Control: 

• Monitor and manage inventory levels to prevent stockouts or overstock situations. 

• Conduct periodic inventory counts and assist with restocking. 

Stock Shelves: 

• Replenish merchandise on shelves and maintain proper stock levels. 

• Rotate and arrange products to showcase new arrivals or promotions. 

Price Tagging: 

• Ensure that all products are appropriately tagged with prices and product information. 

• Update price tags as needed to reflect sales or promotions. 

Visual Merchandising: 

• Contribute to creating attractive displays to highlight featured products and promotions. 

• Change displays regularly to keep the store visually appealing. 

Record Keeping: 

• Keep records of daily sales transactions and reconcile cash registers. 

• Prepare reports on sales performance and inventory levels. 

Assist with Merchandise Orders: 

• Support in placing merchandise orders based on inventory needs and sales trends. 

• Receive and verify deliveries from suppliers. 

Collaborate with Team: 

• Work collaboratively with other sales associates and team members. 

• Communicate effectively with colleagues to ensure a smooth shopping experience. 

Training Support: 

• Assist in training new sales associates on store policies, procedures, and customer service standards. 

Promote Sales and Events: 

• Inform customers about upcoming sales, promotions, and university-related events. 

• Encourage participation in loyalty programs or promotions. 

Adhere to Policies: 

• Follow university shop policies, including dress code, security measures, and operating hours. 

• Stay Informed: Stay informed about university events, merchandise updates, and any changes in store policies.