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Head of IT Infrastructure

Administrative

Type

FT

Qualifications

Experience

Information Technology (IT)

Department

Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).

Information Technology Director

Reporting to

Minimum 7 years of experience in a senior IT infrastructure role within a higher education institution or a large organization with complex IT infrastructure.

License

NA

Knowledge

- Proven track record of leading and managing a team of IT professionals.
- Strong understanding of network technologies (routing, switching, security), server administration (virtualization, operating systems), and storage technologies (SAN, NAS).
- In-depth knowledge of data center operations and best practices.
- Experience with disaster recovery planning and implementation.

FT/PT

Skills

- Excellent communication, collaboration, and interpersonal skills.
- Ability to lead and motivate a team.
- Strong analytical and problem-solving skills.
- Excellent project management skills.
- Budget management experience.
- A commitment to staying up-to-date with the latest IT infrastructure trends and technologies.

Responsibilities

  • Lead   and manage the IT infrastructure team, fostering a high-performing and collaborative work environment.

  • Develop and implement a comprehensive IT infrastructure strategy aligned with the university's overall IT strategic plan.

  • Oversee the design, deployment, operation, and maintenance of the   university's network infrastructure, including wired and wireless networks, firewalls, and network security solutions.

  • Manage and optimize the university's data center operations, ensuring efficient use of resources, power, and cooling.

  • Oversee the planning, acquisition, implementation, and management of server and storage infrastructure to meet the computing needs of the university   community.

  • Develop and implement disaster recovery plans for the IT infrastructure to ensure business continuity in the event of outages or disruptions.

  • Stay up-to-date on the latest IT infrastructure technologies, including virtualization, cloud computing, and network security solutions.

  • Identify and implement cost-effective solutions for optimizing and upgrading the IT infrastructure.

  • Manage and monitor IT infrastructure performance metrics and identify areas for improvement.

  • Develop and implement IT infrastructure policies and procedures to ensure efficient operations and adherence to security best practices.

  • Collaborate with other IT departments and university stakeholders to understand their infrastructure needs and develop solutions.

  • Manage relationships with vendors for IT infrastructure equipment and services, ensuring adherence to contracts and service level agreements (SLAs).

  • Provide technical leadership and guidance to the IT infrastructure team.

  • Oversee IT infrastructure compliance with relevant industry standards and regulations.

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